Birmingham 911 Communications Citizen’s Survey

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Birmingham Communications Citizen's Survey

Birmingham Communications Department Citizen’s Survey of Opinion and Perception

Demographics

Age Group
Race/Ethnicity

In the past 3 years have you ever had to call Birmingham Communications?
was it to
Which service did you need
Have you been a victim of a crime?

In your contact with the Birmingham Communications personnel, how would you rate the overall performance of the Telecommunicator / Dispatcher?
Professionalism of the Telecommunicator / Dispatcher
Courtesy of the Telecommunicator / Dispatcher
Overall level of Satisfaction with Quality of Birmingham Communications Service
How would you rate the knowledge and understanding of the Telecommunicator / Dispatcher?
Do you feel that your call was answered in a timely manner?
Was the Telecommunicator clear and concise?
Overall how would you rate the Birmingham Birmingham Communications service